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Question:

The preview of the Studio is not working anymore (in the Creation part).

Answer:

If the preview of the Studio is not working anymore it might be related to the following scenarios:

  • Are you creating a very complex and large VR project? If that is the case, please do a test where you remove several scenes from your project and try the preview again.
  • In rare cases it could be related to an asset which is miscoded or in a wrong format. Please double check your files.
  • When using external video links for your objects, please make sure that they follow the VRdirect format requirements.  Here is a video and a blog article on how to integrate external videos. 
  • Do your objects or scenes have unfinished interactions? E.g. when you created an object, added the interaction “Connect scenes” but accidentally never chose a scene to connect to. In that case the interaction is not finished and therefore causes the preview not to work.
  • Please make sure to also check the background scene when going through your interactions.
  • Please also try uploading and publishing your project, to see if the project still works when published.

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