Please note that such an edited link does not work via the "Open Web Link" feature (in iOS and macOS), as the Apple system blocks an automatically starting link there.
Can I embed my project into my website?
Yes, you can also embed your VR project into your website, just like a YouTube video, by using the embed code. When clicking the icon, the embed code generator will open and lets you generate the HTML snippet that you need to insert into the source code of your website.
The quality of my 360° content looks very poor.
If the quality of the 360° content looks suboptimal, it must first be checked whether this can be due to the content itself or to the device on which the content is currently being played. The following points and questions are important for this:
Check the quality of the 360° content itself
Is the content above 4K?
Does the content have a high resolution?
When you zoom into the content, do you see the same resolution as in the VR project?
How does the content look via another player – e.g. VLC?
How does other content look in the VRdirect player? E.g. from other projects
Check playout device
How does the VR project look on other devices? E.g. iPhone, Android Phone, other computer, VR glasses
How does the VR project look on other browsers? E.g. Chrome Browser, Firefox Browser, Safari Browser
Is my device capable of playing 4K and higher resolutions?
How old is my device? –> Older devices can often only display reduced qualities. Therefore, please make sure to compare on another device.
How good is my internet connection? If the VR project is viewed via streaming, it may be that content is displayed in reduced or increased quality based on the internet connection.
Is my device and browser up-to-date? Updates from playout systems can often cause differences in quality.
Instruction for Web Player
Start the VR project via the Play button (in the middle)
Activate the full-screen mode in the bottom right corner to see the VR project in full screen
Switch the sound of the VR project on or off at any time (bottom left)
Switch to Virtual Reality mode on your smartphone by clicking the VR symbol at the bottom left
Navigation within the VR project:
Look around in the 360° environment to the left and right by dragging the mouse (mouse drag)
Zoom in or out in the 360° scene with the mouse
Click on an icon or object to activate it
Objects are clickable in the web player although no interaction is stored.
At present, the web player does not yet distinguish whether an object has interactions or not. This means that even with image objects, the mouse cursor implies that the object is clickable. This behaviour will be corrected in the coming Web Player updates. A current workaround is to set the objects in the Studio to "deactivated", which do not have any interactions. Thus, for example, a picture on the wall behaves like an inactive picture.
Why doesn’t the “Open Web Link” function open my website?
If you add a time event with "Open Web Link" and the users have a pop-up blocker enabled in their browser, the external website will not open. (This does not apply to interaction events, only to time events). If the link does not open (even with an interaction event), it is probably related to an iOS mobile device limitation. When the VR project is displayed on iPhone or iPad, the iOS system blocks opening new websites. When displayed on Android or on a laptop, there should be no problems with interaction events and the use of the Open Web Link function.
The loading times of the Web Player are very long. What could be the reason for this?
It can happen that the Web Player takes longer to load. This will be fixed in the next releases. Please also check the internet connection.
Are you ready for Virtual Reality?
Simply write to us or book a demo call directly to find out how you can revolutionize your brand presence with our platform.